Shipping policy
Updated June 2026
Thank you for shopping with SL Paperworks. We strive to process and ship all orders promptly.
Processing Time
- Orders are processed within 1–3 business days.
- Custom or personalised items may require additional processing time.
Shipping & Delivery
- Shipping costs are calculated at checkout.
- Delivery times vary based on location and selected shipping method.
- Once shipped, customers will receive tracking information (when available).
International Orders
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
Delays
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other unforeseen circumstances.
Incorrect Addresses
Please ensure your shipping address is accurate. SL Paperworks is not responsible for orders delayed or returned due to incorrect address information provided at checkout.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can assist in resolving the issue.